Funded by the Commonwealth Department of Health

Managed by the West Australian Association of Polish Women  Inc.


Postal Address
We are an Aged Care Service with a difference.
We are on a mission to fight the biggest issue facing older people today - LONELINESS.

There is no person in our program whose birthday wouldn't be celebrated.

EVERY CHRISTMAS there is Santa smiling with our clients and giving away presents.

WHEN EASTER COMES we are painting eggs for good luck all year round - and it works.

PEOPLE OF EUROPEAN ORIGIN know that music and dancing is the best medicine for vitalizing the mind and strengthening the body - which is why we sing and dance every week, as we have been for the last 20 years. And we exercise - you should see our balloon fights! Footy players wouldn't be stronger than us.
with personal care and around the house and garden, and we will take you shopping and to doctors, and we will buy the armchair you always wanted.


Home Care Packages
It's often the simple things in life that make a difference. At Rainbow we provide services which are important to maintain your well being. This means you can focus on the more important part of living:
like just enjoying life !!!

Carers Who Really Care
  • It is our pleasure to care for people who are frail and elderly, and are from Non-English speaking backgrounds.
  • Our carers are specially trained to provide services in the language of the client's choice.
  • Our multicultural services are expanding and at present cover these community groups from:
Belarus, Bosnia & Hercegovina, Bulgaria, Croatia, Czech Republic, Hungary, Latvia, Lithuania, Macedonia, Poland, Romania, Russia, Serbia, Slovakia, Slovenia, Ukraine.
How You Can Access Our Services

To be able to receive a Home Care Package, your needs must first be assessed by the Aged Care Assessment Team (ACAT), the approved authority.

The Process is Simple

  • Contact your family doctor and ask for a referral letter to the Aged Care Assessment Team. This team consists of friendly professional people who will work out with you, how you can best be helped.
  • Then our Manager, together with you and your representatives will settle the  final details of the services we will provide.
  • The entire process takes place in your own home
  • It is simple, fast and above all sensitive to your language and customs
  • You are welcome to involve in this process any person of your choice
  • Once a package of services has been made available, our service to you can begin.

We Have a Special Program For You

Our program is funded to provide Home Care Packages, which help seniors with complex care needs to stay at home for as long as possible. Home Care Packages are planned and coordinated packages of community care services. The services we provide are flexible and aim to meet individual needs of each client. We employ only bilingual carers.
Some of Our Services

  • Personal care
  • Housekeeping
  • Shopping
  • Social support
  • Gardening
  • Minor home maintenance
  • We can help you obtain access to other services.
Everyone Can Afford "RAINBOW"

We receive funds from the Australian Government  through  The  Department  of Health and Ageing and we are also supported by the ethnic communities we serve. To be fair to all of our clients, each is asked to contribute according to their ability.
This means everyone receives help regardless of their financial position.
Community Visitors Scheme
What is the Community Visitors Scheme?
The Community Visitors Scheme is a national program funded by the Commonwealth Government.
The scheme aims to enrich the quality of life of residents of aged care homes who are isolated or lonely, and would benefit from a friendly visitor. The Scheme also helps to establish and reinforce links between residents of homes and their community. Friendly contact can help to reduce the risk of isolation.
The Polish Community Visitors Scheme was established in 1993 as a Polish speaking organization that provides companionship to socially isolated people with Polish background living in Aged Care Facilities.

Who can be a Polish Community Visitor?
Any mature, responsible person who can speak Polish and is interested in providing friendship and companionship to an elderly resident and must be able to visit a nominated residents for at least one hour per fortnight.
If you are interested  please contact the Coordinator of the Polish Community Visitors Scheme at:

33 Eighth Avenue,  Maylands  WA 6051
Ph: (08) 9271 2036         Fax: (08) 9271 0917
  • Provides cultural briefings by members of Eastern European Communities to aged care providers and health professionals. We are able to present at training sessions and in meetings to individual providers and groups. We can also help with ethnic music, magazines, DVDs, etc. Please call us to see if we can assist you with your needs.

  • Disseminates aged care information to smaller Eastern European communities. We are able to come to your community centre or even meet small groups of people in their private homes to talk about aged care services. We will also bring current, written information regarding aged care services. You can also call us to obtain an Information Kit and discuss any aged care issues that you or your family might have.

  • Promotes and facilitates increased and sustained access by culturally and linguistically diverse communities with significant aged care needs to aged care support services by emphasizing the importance of ethno-specific aged care services and the Australian Government recognition of that need.
Community Partners Program

  • Polish Easter Customs & Traditions (book)
  • Polish Christmas Customs & Traditions (book)
  • Polish Traditional Handcrafts & Regional Costumes (book)
  • Polish Feasts, Customs & Traditions (book)
  • The Best of Polish Cuisine - Traditional Polish Cook Book in English
  • Happy Birthday in 16 languages - DVD
  • Happy Birthday in 16 languages - Power Point Presentation
  • Stay on Your Feet - Power Point Presentation
  • "Rainbow" CACP's, Community Partners Program, Dementia Help Line (brochures)
  • Countries profiles and colour display folders about various countries with info about community organisations for:
Bulgaria, Belarus, Croatia, Czech Republic, Hungary, Latvia, Lithuania, Macedonia, Poland, Romania, Russia, Serbia, Slovakia, Slovenia, Ukraine
  • Birthday, Get Well, Easter and Christmas Greetings in the languages of the above mentioned countries
  • Cue Cards in various languages prepared by Easter Health, printed and distributed by "Rainbow" CPP
  • List of radio programs broadcasted in the above mentioned languages on 6EBA FM ( 95.3Mhz)

  • General information about all Aged Care Services in English, and basic Information about all aged care services developed by Centre of Cultural Diversity and Ageing in Victoria, in:
Croatian, Hungarian, Macedonian, Polish, Russian, Serbian.
  • Booklets about Polish Feasts, Customs and Traditions developed by the WA Association of Polish Women Inc. in Polish and English.
  • List of residential aged care facilities in areas around: Armadale, Fremantle, Midland, Perth, Rockingham.
CPP Resources For Aged Care Support Service Providers
CPP Resources For Communities and Individuals
Clik on this button                                    to print all CPP Resorces free of charge
"Rainbow" The Multicultural Aged Care Program and Alzheimer's Australia WA provide a free and confidential information, support and counseling service.

Who can use this service?
  • People who have concerns about dementia or memory loss (in regards to themselves, a family member or a friend)
  • Health professionals
  • Students, volunteers and neighbours.

What does this service provide?
Service provide information on:
  • Dementia and memory loss
  • Understanding changing behaviours
  • Residential care issues
  • Family concerns
  • Stress and coping strategies
  • Legal concerns for people with dementia and
  • Services available in the community

Dementia Help Line
FROM 30 JUNE 2013
Currently we have 107 Home Care Packages and we are pleased to be delivering a high quality 24 hours, seven days a week service. Importantly, we are concentrating on personalizing services to our clients. All of our staff are fully trained in both the general and ethnic sense. Our training programs are rigorous and designed to ensure that our people can deal with all the issues they will meet on the job. They are supported by the management committee, trained and experienced manager and office staff. During our years of operation we have actively promoted the concept of the program to other ethnic communities. We find this service is breaking down the old barriers of race, religion and politics and provides a strong bond based on mutual support and respect.

We receive funds from the Australian Government through The Department of Human Services.
To be fair to all of our clients, each is asked to contribute according to their ability.
Following the Federal and State initiatives in 1995 to see services provided to those who preferred to remain in their own homes, The West Australian Association of Polish Women Inc was allocated 12 Home Care Packages (HCPs). In 2007 The West Australian Association of Polish Women Inc received funding for two new projects:

       Community Partners Program which works with various Eastern European communities and aged service providers
       and Dementia Help Line for Macedonian speaking people which operates in conjunction with Alzheimer's Australia

Due to the efficiency of our services, 72% of funding received is spent on direct service delivery. We understand we are now recognised as the leading service provider in the ethnic area. We have developed a comprehensive network of contacts amongst social and health care workers. Our bilingual carers and case workers are helping our clients and other service providers during the delivery of a HCP, also its closure and transition into residential care.
(08) 9271 2026
(08) 9271 0917
0419 914 361
33 Eighth Avenue Maylands 6051

Perth, Western Australia
We Provide All Levels of Home Care Packages

All our support workers are bilingual and are able to communicate in 16 languages. We have been helping seniors of Eastern and Southern European origin since 1996 and we are very proud of our trouble free operation. Our minimum time for service is 15 minutes. We charge only for services delivered. Our basic fee is $ 7/hour, with concessions possible.
All our staff police clearance and training, including First Aid, Fire Safety, Manual Handling, Food Handling, are up to date. We have current insurance for: Public Liability, Professional Indemnity, Personal Accident Voluntary Workers, Directors and Officers Liability, Personal Accident Journey, Employment Practices Liability, Statutory Liability Insurance and Workers Compensation. We are providing interim hospital package services for all major hospitals in Perth and other service providers who are unable to offer bilingual carers.
Our Cost of Services Are Calculated In The Following Way

  • 10% of the Home Care Package Funds, which may consist of Government Funding and Income Tested Fees (if applicable), is deducted for administration costs, 20% of Home Care Package Funds are deducted for Home Care package management, subsequently 70% of Home Care Package Funds are spend on direct service delivery to our clients.
  • $ 32 per hour, with 15 minutes minimum time charged for personal care, domestic assistance, transport or other urgent services.
  • $ 1 per kilometer for mileage (travelling with you and on behalf of you and  travelling to your place if you agreed to it) Community Carers mileage is paid from clients' budget. The cost of mileage isn't included in a monthly invoice.
  • $ 12.5 per meal consumed at the centre or delivered, meals delivered will attract delivery charges (mileage and partial cost per hour)
  • $ for other costs such as taxi transport, gardening, equipment, home modifications etc. 

WE ARE Australian Aged Care Quality Agency Commendation Award Winner 2017